Practical Computer Applications, Inc. (“PCApps“) is committed to protecting your privacy. This privacy statement applies to www.pcapps.com and websites for our various Smart Client software products. Please read this complete Practical Computer Applications, Inc. Privacy Statement.

Collection of Personal Information

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are registering before using a DEMO version of a software product or when purchasing a software products. Our software applications have licensed numbers of authorized users and each authorized user has a unique username and password to allow access to the software. Personal information collected for Practical Computer Applications, Inc. often is limited to e-mail address, language, country or location, but may include other information when needed to provide the service requested.

For example: If you choose a service or transaction that requires payment, such as making a purchase, we will request personal information necessary for billing and / or shipping, such as: name, address, telephone number, and credit card number. When you buy and install a new product, we may ask you to register your purchase electronically. We keep this registration information on file with any information you’ve already given us on previous visits to our web site.

We also collect certain information about your computer hardware and software. This information may include: your IP address, browser type, operating system, domain name, access times and referring web site addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of our software. We also collect information about which pages our customers visit within our websites.

Use of Personal Information

We use your personal information for the following purposes:

• To ensure our website information is relevant to your needs.
• To deliver services, such as newsletters, events, training, or software, that you request or purchase.
• To alert you to product upgrades, special offers, updated information and other new services from Practical Computer Applications, if you so request.
• To allow you access to limited-entry areas of our site as appropriate

We will merge site-visitation data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content. We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Practical Computer Applications may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Practical Computer Applications or the site; (b) protect and defend the rights or property of Practical Computer Applications and its family of Web sites, or (c) act in urgent circumstances to protect the personal safety of Practical Computer Applications employees, users of Practical Computer Applications products or services, or members of the public.

Your information may be stored and processed in the United States or any other country in which Practical Computer Applications or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. Practical Computer Applications abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

Control of your Personal Information

When you register, or otherwise give us personal information, Practical Computer Applications, Inc. will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above. We may send out periodic e-mails informing you of technical service or security issues related to a product or service you requested, or confirming you requested a product or service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.

Access to your Personal Information

We will provide you with the means to ensure that your personal information is correct and current.

Security of your Personal Information

Practical Computer Applications is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure.

Protection of Children’s Personal Information

pcapps.com and its other websites are general audience sites and we do not knowingly collect any personal information from children.

Use of Cookies

When someone visits the site, a cookie is placed on the customer’s machine (if the customer accepts cookies) or is read if the customer has visited the site previously. One use of cookies is to assist in the collection of the site visitation statistics described above.

We also use cookies to collect information on which newsletter links are clicked by customers. This information is used to ensure we are sending information customers want to read. It is collected in aggregate form and never linked with your personal information.

PCApps employs remarketing with Google Analytics to advertise online. Third-party vendors, including Google, show our ads on sites across the internet. PCApps and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on past visits to our website.

Web beacons, also known as clear gif technology, or action tags, may be used to assist in delivering the cookie on our site. This technology tells us how many visitors clicked on key elements (such as links or graphics) on a Practical Computer Applications, Inc. Web page. We do not use this technology to access your personally identifiable information on Practical Computer Applications, Inc.; it is a tool we use to compile aggregated statistics about Practical Computer Applications, Inc. Web site usage. We may share aggregated site statistics with partner companies but do not allow other companies to place clear gifs on our sites.

If you choose to not have your browser accept cookies from the Practical Computer Applications, Inc. Web site, you will be able to view the text on the screens, however you will not experience a personalized visit nor will you be able to subscribe to the service offerings on the site.

Changes to this Privacy Statement

Practical Computer Applications will occasionally update this privacy statement. When we do, we will also revise the “last updated” date at the top of the privacy statement. For material changes to this statement, Practical Computer Applications, Inc. will notify you by placing prominent notice on the web site.

Contact Information

Practical Computer Applications welcomes your comments regarding this privacy statement, please contact us by e-mail or postal mail.

Practical Computer Applications Privacy

230 Second Ave, Ste 202, Waltham, MA 02451

Last Updated: May 17, 2017

Standard PCApps “Licence Free” Terms

PCApps provides custom solutions on a fees-for-services basis — our clients own the solution outright on an exclusive, perpetual, and license-free basis. We offer several different fee structures, depending upon the nature of the project i.e. a fixed-cost project, monthly retainer, or T&M basis. Compare the cost of licensing vs PCApps‘s Custom Solution approach:

			Packaged Software (COTS)		Custom PCApps Solution
	Cost of Application		Licensing Fee + Professional Services + Annual Maintenance & Support fees		Professional Services Fee(no licensing)
	Application Fit		Additional Professsional Service Fees (typically 2-3x the licensing fee) to make the product actually work for your business		Custom-designed from the ground-up around your specific business and operational needs
	Distribution Cost		Per User and / or Per Server CPU, and / or Per Site		None
	Maintenance Cost		Annual recurring: 15-20% of licensing costs		1st year only: 15-20% of project fee
	Cost-to-Switch		High: locked into Proprietary vendor platform		Low: application is built on standard Microsoft SQL Server & .NET