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PCA Application Hosting Services
One-Stop Hosting & Support Services



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Contact PCA:

Click here to request
more information

or call:
(617) 527-4722 x126
Toll Free:
(877) 843-3405 x126

or write to: info@pcapps.com


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Thru our Select Partner relationship with RackSpace, PCA is able to provide our Clients with comprehensive, "one stop" application Hosting + Support services -- everything you need to enable continuous operations in a single, cost-effective package.

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PCA maintains dedicated Smart Client Application Servers at RackSpace -- with full secure access to our Clients' systems to handle any ongoing Server and/or Application maintenance or support needs.  Contact PCA today to receive a Quote for bundled Application Hosting and Support services.  See PCA Hosting & Support Services Plan.

Basics Client Support
  • Unlimited access to live support personnel 24/7/365
  • Managed multi-homed, Tier 1 network (Zero Downtime SLA)
  • World-class data centers with redundant power and HVAC systems
  • Full MyRackspace customer portal access including RackDNST system
  • Dedicated Account Manager and Business Development Consultant
  • 24/7 team focused on your platform and complexity type
  • Auto-provisioned implementation for rapid deployment
  • Rackspace 101 session for smooth start
Managed Security Monitoring & Issue Response
  • Automated OS patching
  • Managed Network-based Intrusion Detection
  • Optional managed firewall device
  • Dedicated PCA VPN access
  • Server compromise checks on-demand
  • Optional third-party security audit
  • Optional dedicated Intrusion Detection
  • Standard monitoring (ports and services)
  • Immediate response to Monitoring Down Events
  • Email/Pager Alerts
  • Notification preferences and standard response specifications
Server & Device Administration Reporting
  • Standard PCA Specifications (prepackaged Smart Client hardware)
  • ASP licensing on Microsoft OS and SQL Server components
  • Unlimited Sys Admin troubleshooting
  • Optional high availability server capabilities
  • Online Ticketing
  • Detailed Backup Utilization
  • Bandwidth Utilization

 


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 Practical Computer Applications is located in Boston (Waltham) MA           (5/17/2008 1:12:29 PM) Link Map